Returns Policy
Easy Returns: Full Refunds for New, Unused Items Within 30 Days
Our Guarantee
At FrameWorthy.com, your satisfaction is our priority. If you’re not completely satisfied with your order, you may return your items for a full refund. To qualify for a full refund, items must be returned in new, unused condition with all original tags and labels attached. Returns must be postmarked within 30 days of the delivery date.
How to Return Items
1. Contact Customer Service
Email our Customer Service team at returns@frameworthy.com to initiate a return.
2. Ship Your Item(s) to Us
Securely package the item(s) in the original packaging and send them to the following address:
Frame Production Dept.
Attn: Returns
6 Shirley Ave
Somerset, NJ 08873
3. Return Processing
Once we receive your return, we will inspect the item(s) within five (5) business days and process your refund. Please note that refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. Return shipping charges are the responsibility of the customer. We recommend using a shipping method with tracking to ensure your return is received.
Damaged or Defective Items
We take great pride in our craftsmanship. If you receive damaged or defective items, please contact our Customer Service team immediately to arrange for a refund or exchange. We are committed to resolving any issues and ensuring your complete satisfaction.
Questions About Our Returns Policy Or Process?
If you have any questions about returns, please contact us.
